Posts Tagged ‘worldwide’

Print Media Rising in 2011 or Gone in 2022?

Friday, August 27th, 2010

Maybe Not

Posted by Tom Gable

Will print media make a comeback starting in 2011 or will newspapers be gone by 2022?

Two recent postings questioned the future of newspapers and print media. Joe Pulizzi, writing in Folio, noted that print can and should play a vital role in an overall content marketing mix. He offered seven reasons why he envisioned good news for print in the coming year (summarized here; see his post for more detail):

1. Getting Attention: There are fewer publications in most niches, so each gets more attention.

2. Print Media Help with Customer Retention

3. No Audience Development Costs; marketers can distribute a magazine to their customers using existing lists.

4. What’s Old Is New Again; marketers are leveraging print in their marketing mix.

5. Customers Still Need to Ask Questions. He noted that you can ask yourself tough questions based on what you read.

6. Print Still Excites People: He talked to a journalist who said it’s harder to get people to agree to an interview for an online story than print; people will reschedule for that.

7. Unplug: Joe opined that people are disconnecting themselves from digital media in increasing numbers. (Recent studies show that digital overload actually hurts cognition).

I agree wholeheartedly on No. 6 on the excitement of print, plus its credibility. Coverage in a real, non-electronic publication with a history of competence and integrity has significantly more value than coverage in most online media and blogs (the latter being, of course, fairly low on the credibility scale). Seeing your story in the print edition of the NYT, WSJ, Economist or even your home town daily paper generates a great sense of accomplishment. PR professionals almost expect coverage to land in on-line media, so the so-called earned media isn’t as dear online as in print. Of course the print media have a website, RSS feed, Twitter feed, etc., so you can have the best of both worlds. And it’s a world I surely want to continue in perpetuity.

On the other side of the debate, Ross Dawson, a futurist, was speaking to Newspaper Publishers’ Association in Australia and predicted that within 10 years, mobile reading devices would allow people to consume news on the run and be the “primary news interface”.

He predicted the costs would fall from the $600 iPad level to under $10. “More sophisticated news readers will be foldable, or rollable, gesture-controlled and fully interactive,” he said.

He predicted journalism would be “increasingly crowdsourced” to “hordes of amateurs overseen by professionals.” (We now have that on the web, mostly with no adult supervision)

He did predict expert journalists would still be employed in Australia. Audiences would be guided to trusted journalists by some form of public reputation measures (probably recorded from electronics sensors implanted in our skins and transmitted wirelessly to the Media Measurement Algorithm Monitor in the sky).

Bottom line: this former printer journalist and long-time PR practitioner believes the printed word will continue to be valued by many, most notably those with a sense of the weight of non-electronic media. I read four papers every morning with breakfast and love to see how the news is played, the relationships of stories, news judgment in context and find new discoveries on every page. Sure, you can get a little serendipity online, but I don’t think the medium works that way. I find the printed variety better for scanning and quickly absorbing the flow of news and trends. I can turn a page and scan it faster for information than I can scrolling through a website screen or agonizing as I view 14 lines of news at a time on my Blackberry.

Joe, thanks for the post. I second the motion: print is rebounding — in 2011 and beyond.

COP-16 Climate Change Panelists Told to Avoid Media; NYT Chides IPCC for Bunker Mentality, Bad PR

Friday, July 16th, 2010

IPCC Media Training

Posted by Tom Gable

Imagine that you have been selected and agreed to participate with other noted scientists in the Intergovernmental Panel on Climate Change (IPCC) to assess climate science and policy options related to global climate change, with a major event set for late November 2010 in Cancun where the world would be watching.

You are pleased as a scientist but wondering if it’s worth the commitment. Coverage of the previous meeting in Copenhagen, the Conference of the Parties (COP 15), was mixed, at best. Recently, global media questioned the authenticity of the climate change scenarios, citing hacked emails from English scientists who appeared to be conspiring to keep opposing opinions and contrary studies out of peer reviewed journals. Although outside studies cleared the scientists of wrongdoing (but urged improved communications and openness with those on all sides of the issue), skepticism did not wane.

Now, you are four months away from COP 16, to be held from Nov. 29 to Dec. 10 in Cancun and you receive a letter from the IPCC advising you to keep your distance from the media. The directions: refer questions to group leaders or the Secretariat. Do you feel stupid – your expertise, education and credentials not valued? Is IPCC afraid of new issues surfacing?  What are they hiding?

As reported by Andrew C. Revkin in The New York Times, several scientists worried that the IPCC bunker mentality would “do little to build its credibility after a trying year of attacks by foes of restrictions on greenhouse gases and skeptics of climate science.”

Revkin opined: “But any instinct to pull back after being burned by the news process is mistaken, to my mind. As I explained to a roomful of researchers at the National Academy of Sciences last year, in a world of expanding communication options and shrinking specialized media, scientists and their institutions need to help foster clear and open communication more than ever. Clampdowns on press access almost always backfire.”

Revkin asked for input from Rajendra K. Pachauri, the chairman of the climate panel. His response, as reported by Revkin:

“My advice to the authors on responding to the media is only in respect of queries regarding the I.P.C.C. Some of them are new to the I.P.C.C., and we would not want them to provide uninformed responses or opinions. We now have in place a structure and a system in the I.P.C.C. for outreach and communications with the outside world.
The I.P.C.C. authors are not employed by the I.P.C.C., and hence they are free to deal with the media on their own avocations and the organizations they are employed by. But they should desist at this stage on speaking on behalf of the I.P.C.C.”

Instead of a bunker mentality, adopt the tenets of authentic PR. In this model, research, preparation, fact-based communications and authentic engagement with the media (and all constituencies) can be the keys to success in building reputations and changing perceptions. For the IPCC, they have a wealth of talent they should be engaging in the communications battle. Scientists are used to presenting and answering tough questions, particularly when their work is subject to peer review. But working with the media requires different approaches, so investing time up front in education and training could make the engagements much more productive for the scientists, leading to more positive results in the media.

As the NYT and other coverage and comments in Discovery reported, the media from around the world will be seeking input from representatives from individual countries. Interest is high, particularly in third world countries where they feel they will be punished for the sins of the big polluters, such as China, India, the United States and other industrialized nations. They need energy to grow their economies. How will the global process translate to local impact?

As PR and news people know, readers and viewers want to know how decisions will impact them personally.

With some work, the IPCC organization turn its brilliant cadre of scientists into global ambassadors for the credibility and integrity of the IPCC process and advance local understanding. The scientists can be trained to easily transition away from IPCC issues and focus on individual areas of knowledge and expertise. They can refer to their own published works and those of their peers or other organizations as additional resources for the media.

With trained scientists, IPCC staff can serve as more than a news bureau and controller of messages. It can connect with the media in new ways by facilitating interviews with scientists, conducting interviews on key emerging topics on video and posting them to YouTube, holding a series of briefings with scientists from different regions of the world for select regional media and providing instant updates through Twitter, streaming videos and active blogging.

Instead of jumping into the bunker and getting defensive, the IPCC can use the Cancun meeting as an opportunity to open new lines of communication with the media and improve understanding of the issues and the nuances. Creating new media relationships with scientists from throughout the world can only help improve the overall quality of news coverage. Bottom line: an open, engaged program of pro-active media relations will have a positive impact on the long-term reputation of the IPCC, its people and the process.

China Takes Crisis PR to Extreme Levels During Riots

Wednesday, July 8th, 2009

Prepared for the worst

Prepared for the worst

Posted by Tom Gable

Forbes.com reported that the Communist Party in China moved “at broadband speed” to try and take control of the breaking news and “avert a public relations catastrophe months before celebrating the 60th anniversary of the People’s Republic.”

The current approach is in stark contrast to the earlier handling of riots in Tibet that cast Party leaders and China as authoritarian villains and thugs. The difference? Forbes said: “The government was ready to handle a PR crisis with a sophisticated authoritarian strategy, and clearly has been crafting this strategy since the disastrous handling of the Tibet unrest last year.”

Preparedness and speed are essential to success in crisis PR, as covered here earlier this year. A review of the detailed Gable PR Crisis check list and crisis management programs conducted over the years for many clients had common threads. The most successful programs included:

1. Developing a crisis PR plan well in advance

2. Rehearsing the plan regularly (including surprise mock disasters)

3. Setting up news tracking, media and social media and other research tools for 24/7 monitoring

4. Launching your plan and responding immediately to even the slightest hint of pending crisis, even if only to let all targets know you don’t have all the answers but will get back to them as soon as you do

5. Following up consistently and in a human voice

6. Being aggressive at countering rumors and inaccurate information

7. Analyzing the trends in coverage, buzz

8. Adjusting the program as needed to meet new issues, attacks

China appears to be following most of these, excepting No. 5, which doesn’t appear to be in their game plan historically or currently.

Photo credit: Amy Gwen

U.S. Fights Taliban with PR; Iran War Coverage Goes Online, Personal

Thursday, June 18th, 2009

Posted by Liz Dill

The United States is trying a new tactic in the war in Afghanistan: Public Relations. According to a story in the AFP, the U.S. intends to devote more money and manpower to the “information war” in Afghanistan. The emphasis on public relations comes amid concerns about the effect of civilian casualties from U.S. air strikes. Civilian deaths topped 800 last year and the Taliban has actively sought to exploit public outrage over the casualties, which often happen because the Taliban uses residential and business areas as its staging grounds for terror.

One of the key tactics in the campaign will be to be to tell the news first. In the past, the U.S. was in reactive mode, responding to the Taliban’s comments. Now, the U.S. speeds to tell its story pro-actively and in real time with radio transmissions, a new website updated daily with press releases and audio cassettes passed out by hand.

This new campaign shows just how effective strategic public relations can be in influencing opinion and countering rumors and propaganda. The campaign will be crucial to convey the role of the U.S. to the Afghan people and to gain back their trust. It shows how being consistent and straightforward in telling your story and not letting others tell it for you can influence perception and pre-empted negative attacks. It will be interesting to see how this plays out in influence long-term perceptions of the U.S. while leading to defeat of the Taliban.

Simultaneously, online reporting and social media now serve as the top sources of news on the crisis in Iran. As reported by MSNBC, the Iranian government has shut down the international press corps from covering the post-election crisis. It notes that rapid reporting through online channels (blogs, video sites, Twitter and Facebook) is keeping the world informed of the growing torment. The Iranian government, now losing its total control of messaging and news, is threatening online users with prosecution and even execution for “incitement.” Will micro-blogging and social media bring down a government?

Newseum Map Links to Newpaper Front Pages Worldwide

Monday, March 16th, 2009

This is VERY cool! A news junkie’s delight. See how different papers cover the news on their front pages. Delve deeper if so moved.

http://www.newseum.org/todaysfrontpages/flash/

Place your mouse on a city anywhere in the world. City and paper image appear on right. Click on the city to open image of the front page of that newspaper. You can either read the PDF version or click to go to the web site of the paper itself (the upper right corner). This site changes every day with its news publication.

Happy reading!

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Posted by Tom Gable