Posts Tagged ‘cause marketing’

“I Like It on the What?” — Good PR fun, no payoff?

Tuesday, October 12th, 2010

Posted by Lauren Miller

This week the phrase “I like it on…” has dominated women’s Facebook statuses all over the U.S. and left many men in the dark, wondering “what the heck?” This provocative campaign was launched with the intention of raising breast cancer awareness during October, which is Breast Cancer Awareness month. Organizations around the U.S. that support this cause are getting very creative and some have wondered if they have lost sight of their objectives in driving education and, more importantly, fundraising.

As reported in The Washington Post and elsewhere, women are posting where they like to keep their purses when they come home, but they conveniently leave out the word “purse.”

While we must appreciate the creative techniques and fun “members only” campaigns many organizations pursue, we must also ask tough questions such as are these campaigns relevant or useful? Posting a status such as, “I like it on the floor,” while provocative and no doubt a conversation starter, doesn’t clearly relate to breast cancer or awareness of cancer for that matter. How does writing a provocative, ambiguous message draw attention and awareness to a disease that, according to the American Cancer Society, will claim approximately 38,000 women’s lives in 2010?

Many critics argue that creativity for the sake of creativity campaigns don’t work because they lack relevancy. While people are talking about the messages and the innuendos, they miss the true meaning and point of the campaign. Is there a logical transition to encourage women to sign up for yearly mammograms, encourage individual involvement or donate money? Proponents argue that the causes are being discussed and through these titillating off-the-wall social media campaigns, more people are getting involved in one way or another — joining a team, hosting an event at their office, or as simple as making a donation.

Whenever a company, a charity, or an organization is brainstorming on new ways to raise money for their cause they need to ask “how will this plan and medium help us accomplish our goal? “ The Facebook campaign for breast cancer awareness, while not directly relevant, has garnered lot of attention from the media and the average person who used Facebook on a regular basis. The cause is being talked about and women are participating in the Facebook campaign with their comments, which is easy to do. Whether or not that leads them to get more involved in the cause is another story. At least the main objective of brining awareness to this disease and shedding light on it during this month has been accomplished.

And for the record, I like it on the kitchen table!

Backlash on Gwen, the New “Homeless American Girl”; Can Cause Marketing Trump Crisis PR?

Wednesday, October 21st, 2009

Posted by Krista Rogers

As a little girl I was captivated by the American Girl book series and the accompanying dolls. The books presented a great platform to educate pre-teen girls on diverse lifestyles and challenges and allow them to relate across time to people living in dissimilar situations. The dolls tied into those same periods of history and provided a tangible link to the pre-teen girls living those lives.

After I read a series of books, my parents would reward me with the overpriced doll that I now had a literary connection with. At $95 a pop, these dolls were more than just plastic play figures. In contrast to headless Barbies soon housed in the ice-chest in the garage, my American Girl dolls had personalities. I developed a relationship with them and learned to relate to the various trials and tribulations they faced.

Enter American Doll’s newest addition: Gwen Thompson, the homeless pre-teen whose back story includes being abandoned by her father and living out of a car with her mother. Still priced at $95 for the doll itself, homeless Gwen is causing quite the controversy.

The reason: homelessness is a serious social issue. With over 10 percent of the U.S. categorized as homeless, the new American Doll does embrace an aspect of our culture that needs to be communicated. Gwen’s story allows girls of higher socioeconomic status (read: who’s parents are willing to fork up $95 for a doll) to relate to and understand the lives of the less-fortunate. Gwen can give perspective to privileged pre-teens and help them develop empathy.

However, capitalizing on the unfortunate circumstances of transients without any type of give-back to the homeless community is as the Huffington Post puts it, in bad taste. The Huffington Post article triggered pages of angry comments. Public outrage then went viral. The Twitterverse trended hot and heavy on the topic. Here are a few examples:

Going Viral

Going Viral

Two comments left on a CBS article echoes the general publics’ sentiment on the issue, “Greedy capitalists will go to any lengths to make money! $95.00 for a homeless doll? The wonderful results of a Sick Society!” and “At $95 it’s nice to know that American Girl, LLC can make money off of the homeless children of America. How about giving a few of these dolls out for Christmas. If they get a letter from a shelter from a family a doll goes there. Someone from the American doll company needs to do some goodwill. I won’t be buying an American doll for little girl this year because I am unemployed.”

It may be too late for American Girl to reclaim some of the goodwill lost in what many viewed as a cynical attempt to capitalize on a tragic situation. Something they should have before launching Gwen was to develop a cause marketing program where 10 percent or more of all Gwen sales would go to a national shelter program for the homeless, or some other relevant initiative.

To take it to a higher level and one that built reputation over time, American Girl could have launched an integrated, strategic program to educate more Americans about the homeless issue and generate new sources of income, much as 7-Eleven did for so many years in supporting Jerry Lewis and his annual telethon for muscular dystrophy. All Gwen promotional efforts, materials, social media blitzes and public relations outreach could have supported the effort, providing links to relevant agencies where the pre-teen girls and their families could step forward with their own contributions. The America Girl web site could have added a special educational page on the homeless issue and encouraged visitors to become activists in a national cause and donate online.

Cause-marketing is a proven way for building reputation and goodwill among different target audiences. Studies show consumers support companies that give back to the community. American Girl has a history of connecting positively with their target audiences (and parents!). Perhaps it is time to start connecting in new and more meaningful ways.

 

SD Kicks for Kids; Chargers’ Cause Marketing PR Campaign Scores

Friday, October 2nd, 2009
 

Kaeding Kicks for Kids

Kaeding Kicks for Kids

Posted by Krista Rogers

In light of our San Diego Chargers’ first of many wins for the 2009 season, we thought it would be appropriate to highlight some of the other ways the team is scoring points off the field and within the community. 

For the second time, the San Diego Chargers are teaming up with The Ronald McDonald House to help raise funds for the non-profit organization that provides on-site housing for families with hospitalized children. Ronald McDonald Houses around the U.S. offer families a way to stay together, in proximity to the treatment hospital, and be comfortable and cared for during their stay.

Two of the Chargers kickers – Pro Bowl place kicker Nate Kaeding and one of the NFL’s top punters, Mike Scifres – have joined forces in a cause marketing campaign called SD Kicks for Kids that exemplifies all that a successful cause marketing campaign should entail.

The basic premise of the campaign is to have donors pledge a certain amount of money per kick for each of Nate’s field goals and Mike’s punts inside the 20 yard line. For example, if you pledge $10 per field goal and Nate kicks 20 field goals this season, you will have pledged $200 at the end of the season. In addition, donors will receive other perks from their giving, including being entered in a raffle to win a pizza party with Nate and 20 of your friends at the end of the season. Immediate rewards for giving

While the Ronald McDonald House may not have a direct correlation to the football team, the two joining forces together is original, creates a sense of community, brings people who may not normally follow the Chargers to pay attention to the games, and connects football fans with a cause they may not previously been aware of.

Cause marketing campaigns are a great way to create positive buzz about your company and create support for the non-profit organization; it truly is a win-win situation. Gable PR encourages its clients to participate in cause marketing campaigns to give back something to the community that’s been good to you. Here are a few tips to consider when engaging in a cause related marketing campaign.

1. Be original: Although contributing to The Ronald McDonald House isn’t groundbreaking, tying the success of the Charger’s kickers with donations is innovative and ties the pledge to something that’s both fun and easily measurable. The more novel your strategy, the more interested the media will be in covering your efforts.

2. Pick a cause that is significant to your brand or your target audience. In this example, the Chargers are reaching out to the local community and Charger fans.

3. Get the word out! Let people know what you are doing and take initiative in creating buzz around your campaign. Spread the word through public relations, public service announcements on television and radio, scoreboard mentions, email blasts, billboards and cost-free communication networks such as Twitter, Facebook and YouTube.

4. Reward giving: While just donating may be rewarding enough for some people, instant perks such as receiving an exclusive membership into “Nate’s Locker” after every game (an e-newsletter with get an email update from Nate sharing his take on the game) and an official Kicks for Kids magnet reminds people that you recognize their donations. Reminders of the donations and a quick thank you will go a long way toward enhancing the relationship.

5. Set Goals: Set realistic goals and share with the community when you have reached them. Having a tangible goal and seeing it achieved will make the people contributing feel good about their donations and your organization. Be specific about how the money is going to be used. SD Kicks for Kids has a FAQ page that answers all of those questions. It’s best to be conservative in setting your goals so you can announce early victory!

5. Celebrate: Let the world know when you have achieved your milestones and say thank you to the people that have made contributions. In some cases, it may be appropriate to hold a media event to hand over the check for the money raised directly to representatives of the cause (how about Kaeding and Scifres in uniform handing a check to the Ronald McDonald character at the 50 yard line during half time of a nationally televised game?). With creativity, a company can generate positive media attention and continue the push to make more people aware of the cause.