Archive for the ‘The Light Side’ Category

Remedial Media Training on Tap for Joe Biden, Robert Gibbs After Flu Flub

Friday, May 1st, 2009

obamabidenflu

Posted by Tom Gable

As covered in The Christian Science Monitor and elsewhere, Vice President Joe Biden “strayed way off message” on how to deal with the swine flu crisis during an appearance on The Today Show. He advised people not to go anywhere in confined spaces – airplanes and subways specifically.

The White House press office issued a news release in trying to clarify the remarks: “On the Today Show this morning the Vice President was asked what he would tell a family member who was considering air travel to Mexico this week. The advice he is giving family members is the same advice the Administration is giving to all Americans: that they should avoid unnecessary air travel to and from Mexico.”

However, Mexico was never mentioned in the TV appearance. This led to a great exchange in a Q&A session with Robert Gibbs, White House press secretary, who tried to keep the Mexico spin going. A savvy reporter read directly from what Biden had said.

“I understand what he said, and I’m telling you what he meant to say,” Gibbs said.

This will help him land in the next edition of “The stupidest Things Every Said by Politicians.”

One of my favorites from that book: “It’s not easy getting up there and saying nothing. It takes a lot of preparation.” – White House spokesman Barry Toiv during the Clinton Administration.

To that, let’s add a few from Dan Quayle so we have something from both sides of the aisle:

• “What a waste it is to lose one’s mind. Or not to have a mind is being very wasteful. How true that is.”
• “I love California. I practically grew up in Phoenix.”
• “I was recently on a tour of Latin America, and the only regret I have is
that I didn’t study my Latin harder in school so I could converse with those
people.”
• “I believe we are on an irreversible trend toward more freedom and democracy. But that could change.”

Media and presentation training are a must for anyone in advance of a media interview or presentation where there could be Q&A. Think about the future headline or sound bite and prepare the three or four key points you want to make to get to that headline. Have supportive evidence lined up for each of the key points as well.

This approach creates a structure for organizing thoughts and keeping on message. With good copy and research in hand, average intelligence, tough rehearsal with skilled inquisitors, setting aside ego, listening to the trainers and committing to getting better, just about anyone can nail an interview. Thankfully for ongoing entertainment value, a steady parade of politicians, CEOs with egos as big as Mount Whitney, spokesmen for special interest groups and assorted gadflies seem to avoid training, don’t take it seriously or flunk it. Biden and Gibbs made great things happen in the first 100 days. Here’s hoping the trend continues.

Chumby: Cuddly or Awkward? A Targeting Success Story

Thursday, April 23rd, 2009
A Pride of Chumbies

A Pride of Chumbies

Posted by Erin Koch

Xconomy, one of our favorite online news sources, has a story this week on the Chumby – a cuddly/awkward touch-screen digital device that can be customized to do what the user wants.What caught our eye was Chumby co-founder Duane Maxwell’s comments about the Chumby marketing campaign (from the Xconomy article) – specifically the fact that the company intentionally made the device controversial:
Sure enough, the Internet is full of passionate debate over the Chumby-between ardent fans and strident critics.

But the controversy over the Chumby is exactly what its developers wanted. Maxwell says they never spent a dime on marketing. “This is another net phenomenon. We didn’t have the budget for Apple-style mass marketing, but it turns out that word of mouth-particularly among hackers and technically sophisticated people-carries a lot more weight than advertising. So we made an effort to target them.”

Word-of-mouth marketing – particularly when it is fueled by effective messages targeted at the right audience – has always been one of the most effective catalysts to action (in Chumby’s case, the target audience was the technically sophisticated and the desired action was both debate about and purchase of the product). And they did a great job as covered by the Washington Post, The Street, New York Times, among others.

But how do you get from a clear goal to a desired result? At Gable PR, we always recommend audience research as a first step to any PR effort. Who are your target audiences? Which messages will move them to act? And what are the best channels and methods for getting those compelling messages into the hearts and, minds and frontal lobes of your targets?

For those who want instant results, headlines, and customers/investors/partners, we remind them that even if you know where you want to go, it could be a longer and more complex trip than initially imagined. And you’re more likely to get there if you have a well-planned roadmap before you back the car out of the driveway.

Photo by Andrea Kizsa

New Wisconsin Slogan? Deja Vu All Over Again

Wednesday, April 15th, 2009

bacardislogan1

Rebranding Wisconsin 

Creativity can be the shining light that helps clients get noticed and stand out from the crowd. But lack of creativity can garner attention as well, though not the type of attention you might want. As widely reported recently, the State of Wisconsin unveiled its new slogan, aimed at attracting tourists to the region: Live Like You Mean It. Only problem is, the slogan has already been used. By authors, motivational speakers, and even Bacardi!

More importantly, the slogan doesn’t seem connected with the “Wisconsin” brand. Authentic PR means going beyond fluff and spin to develop key messages, including marketing slogans, with the facts and figures to back them up.

Admittedly a slogan does not a marketing campaign make. But a clichéd slogan with little connection to the core brand (the characteristics and principles that make up a company — or a state) can unmake a marketing campaign before it even gets started. What does Wisconsin stand for? Maybe we will learn the next time around.

(Popular bumper sticker, perhaps originally proposed by David Letterman: Eat Cheese or Die.)

Posted by Erin Koch

Tournament of the Bad: Good Idea for Relevant Clutter-Busting

Monday, April 6th, 2009
Getting ready to dunk (photo by Hamed Saber)

Getting ready to dunk (photo by Hamed Saber)

In the information age, one of the biggest challenges for PR professionals is finding a way to cut through the clutter and make our clients’ voices heard. With multiple sources for information (from blogs to twitter to good old fashioned newspapers), creativity is often the best way to get noticed (and get results).And speaking of creativity, March Madness  is here, and with the annual basketball tournament come multiple competing “brackets of 64″. People put together brackets for favorite movie, brackets for hottest celebrity, and many others. But the most creative and unusual one we’ve seen so far comes from The Score, a radio station in Chicago, dubbed “The Tournament of the Bad“, which allows listeners to vote on their least favorite thing:

  • The Octomom vs. Dr. Phil?
  • People Who Brag About Buying Foreclosed Homes vs. Lance Armstrong’s Comeback?
  • People Who Use Bluetooth When Not Driving vs. Traffic Court

Fans in Chicago now have a voice – and a chance to vote. And 670AM The Score has our (and your) attention.

Posted by Erin Koch

Whale of a Story — San Diego Bay Visitor Draws Major Media

Monday, March 23rd, 2009

In light of all the negative news we are inundated with on a daily basis, it’s always nice when a happy and uplifting story lands in our hands, or due to the dwindling print circulations, on our computer screens. The San Diego Bay is enjoying a visit by a 1-2 year old gray whale, who has been causing quite the stir. He is feeding, swimming and being a great attraction for families spring breakers and marine biologists, who say he is doing just fine, although lost. Meanwhile, the City of San Diego, is enjoying an abundance of (free) positive media coverage – something that is crucial in these hard times when advertising is too expensive, and the state’s budget doesn’t allow for, well, much of anything. The San Diego Union-Tribune is even having a reader’s poll to name the whale, with options including, Sushi, Baylee and Wayland. Just another story that goes to show how media can shape opinion, mood and perception – and even have a little fun with its audiences along the way.

Posted by Erin Kirkpatrick